Starter
Solo operators & pilots
£149 /mo
£1,490 /yr
- 500 included minutes / month
- 1 concurrent call
- 1 agent flow & 1 number
- Transcripts & structured call summary
- Standard business-hours playbook
- Email notifications
- No CRM write-back
Flexible pricing for your business.
Growth
Small teams with steady inbound
£399 /mo
£3,990 /yr
- 2,500 included minutes / month
- 3 concurrent calls
- 2 agent flows & 2 numbers
- 1 CRM or calendar integration (read/write as agreed)
- Webhooks for downstream automation
- Custom routing & handoff rules
- Next-business-day support (email/chat)
Business
Ops-heavy & multi-queue
£899 /mo
£8,990 /yr
- 10,000 included minutes / month
- 10 concurrent calls
- 5 agent flows & 5 numbers
- Multi-system integrations (CRM + ticketing + calendar)
- Advanced playbooks & compliance-oriented scripting review
- Named customer contact & quarterly optimisation
- Phone support in business hours
Enterprise
Regulated, multi-region, or bespoke
£Contact Sales
- Minutes & concurrency to contract
- Unlimited flows & numbers *
- Onboarding & change management included
- Security reviews, DPA, and procurement-friendly terms
- Optional dedicated infra / stricter data residency path
- 24/7 operational support options
- Custom models & toolchains where justified
* Fair use and commercial agreement; not “unlimited” in the sense of abuse or telecom fraud.
Compare plans
Quick view of quotas and capabilities. Exact integration scope is confirmed during onboarding.
| Capability | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| Included minutes / month | 500 | 2,500 | 10,000 | Contract |
| Overage (indicative / min) | £0.12 | £0.10 | £0.08 | Volume rates |
| Concurrent calls | 1 | 3 | 10 | Custom |
| Agent flows (personas / queues) | 1 | 2 | 5 | Unlimited* |
| Phone numbers (managed) | 1 | 2 | 5 | Unlimited* |
| Recording & storage retention | 30 days | 90 days | 12 months | Custom policy |
| CRM / calendar / ticketing | — | 1 system | Multi-system | Bespoke + SLAs |
| Webhooks & API access | — | |||
| Custom playbooks & QA review | Standard | Enhanced | Advanced | Dedicated |
| Support | Docs & email | Email / chat (NBD) | Phone (hours) | 24/7 options |
Frequently asked questions
Quick answers for this product range.
What is the difference between the Starter and Growth plans?
The Starter plan is designed for solo operators and pilots, while the Growth plan is designed for small teams with steady inbound.